Return and Refund Policy
We do not currently accept returns or exchanges on RepStrong apparel or accessories that have been opened/removed from the original packaging.
Please ensure you carefully check the Size Chart for each apparel item before placing your order. The Size Chart displaying each apparel item’s unique measurements can be found in the dropdown on the right-hand side of the product page below the 'Add to Cart' button.
For RepStrong apparel or accessories that are unopened, in the original condition and packaging, are only eligible for return requests. We do not offer exchanges at this time. All return requests on apparel and accessory orders are subject to approval and at the sole discretion of RepStrong to determine if a return qualifies for a return/exchange.
Any approved return is subject to the following terms:
If a return is approved, we will issue a refund after we have received the goods back. The refund will be calculated as the Total Cost less shipping, discounts/promotions, and a 15% restocking fee for a total of an 85% refund not including shipping. Shipping costs associated with the return are the responsibility of the customer. All return labels are issued by RepStrong and billed to the customer. Please note that we do not have a reship policy.
If you receive a damaged item(s), please contact our Customer Service team with your order number and damage details. A customer service representative from RepStrong will contact you within 48-72 hours of receiving your request. Damaged item(s) must be reported to RepStrong customer service within three (3) days of receiving your shipment, or they are not eligible for a refund or reshipment.
By shopping at RepStrong you agree to all the above terms and conditions.